we do not offer returns, exchanges or refunds of ready to ship items. We do not offer refunds or cancellations of custom items that have begun production.
You may choose to cancel a custom slot prior to your project being started. However, you will forfeit your custom slot deposit fee which held your place on the custom list and covers any time preparing for your custom, such as back and forth communication about your project, placement options to name a few.
**Custom carriers are not eligible for refunds or exchanges. Please contact me immediately to resolve any issues with your carrier.
To contact 2Lambie Creations, please email us at contact@2Lambie.com.